Careers

We are looking for an organised and enthusiastic Sales & Marketing Assistant to join our nimble and passionate team. In this role, you will work closely with the Retail Manager, Sales, Content and Operations Associates to drive the continued growth of an ambitious brand, supporting our incredible community of ‘Pant Pals’ through both online and bricks & mortar outlets. 

Your responsibilities will be to:

Sales 

· Support the sales team on the shop floors as qualified bra fitter [training provided] 

· Handle customer enquiries both in person and remotely in an organised manner, consistently channelling the tone of the brand

· Assist in fulfilment of website orders, working with management, the operations and the sales teams, our fulfilment partners and suppliers to ensure timely delivery

· Maintain key customer relationships to encourage repeat business including VIP status, loyalty engagement and advocacy incentives

· Contribute to the visual merchandising of our stores ensuring that products are always displayed to their best advantage and that the fixtures are re-stocked regularly, as well as aesthetically maintained

· Maintenance of EPOS system and website back office as appropriate to ensure inventory levels are accurate. Keeping good awareness of stock outages and size availability across styles, as well as movement of stock between sites

· Administer customer and product databases

Marketing 

· Execution of the marketing calendar - proposing, creating, and executing activity in the tone of the brand across platforms. Key channels include: Instagram, Facebook, YouTube, Pinterest, LinkedIn and TikTok 

· Administering the brands’ social media feeds to an agreed schedule, including customer support and post-activity reporting

· Propose and monitor amendments to the website, including thematic collections relating to campaigns

· Copywriting and visual planning alongside the Content Associate for social media, press, POS, monthly newsletter, the website and any and all consumer facing aspects of the business

· Planning & execution of the in store events calendar

· Collaboration with stocked brands and key partners, to extend customer community through cross-pollination

· Establishment of creative partnerships to create compelling campaigns  

We're looking for someone who:

· Has the ability to organise and prioritise their workload to meet deadlines

· Is positive, well-mannered, and motivated to help people

· Thrives in a detail orientated environment with the ability to complete tasks / projects, often multiple at any one time

· Is Flexible and adaptable to changing priorities

· Has previous experience with Microsoft Excel, Shopify, social media channels and scheduling / reporting tools. Experience with task management, EPOS and Adobe Creative Suite also helpful 

· Has some experience of contributing to social media feeds, creating paid ads and reporting based on activity / ROI, newsletters and copywriting [all not essential, but desired] 

This is a full-time and permanent position. We’re looking for someone who’s able to join us as soon as possible based in our London office / flagship store with the likelihood of travel to sites elsewhere.

The hours are 38 hours per week but can be flexible and this will include weekend days. Salary is dependent on experience. 

Please send your application to eloise@thepantryunderwear.com with your CV and cover letter using the subject line: Sales & Marketing Assistant.  

We look forward to hearing from you ~ Pant Patrol.

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We are looking for an organised and enthusiastic Sales Associate / Bra Fitter to join our nimble and passionate team. In this role, you will work closely with the Retail Manager and Sales Associates to drive the continued growth of an ambitious brand, supporting our incredible community of ‘Pant Pals’ through both online and bricks & mortar outlets. 

Your responsibilities will be to:

· Support the sales team on the shop floors as qualified bra fitter [training provided] 

· Handle customer enquiries both in person and remotely in an organised manner, consistently channelling the tone of the brand

· Assist in fulfilment of website orders, working with management, the operations and the sales teams, our fulfilment partners and suppliers to ensure timely delivery

· Maintain key customer relationships to encourage repeat business including VIP status, loyalty engagement and advocacy incentives

· Feedback customer trends and insight to the buying and brand teams to inform range and broader business development 

· Contribute to the visual merchandising of our stores ensuring that products are always displayed to their best advantage and that the fixtures are re-stocked regularly, as well as aesthetically maintained

· Maintenance of EPOS system and website back office as appropriate to ensure inventory levels are accurate. Keeping good awareness of stock outages and size availability across styles, as well as movement of stock between sites

· Administer customer and product databases

· Host sales events including customer driven 'Pant Parties' and product launches

· Uphold standards of organisation and cleanliness throughout the customer facing and back office areas 

We're looking for someone who:

· Has the ability to organise and prioritise their workload to meet deadlines

· Is positive, well-mannered, and motivated to help people

· Thrives in a detail orientated environment with the ability to complete tasks / projects, often multiple at any one time

· Is Flexible and adaptable to changing priorities

· Has previous experience with Microsoft Office programmes, electronic point of sale & stock management systems and Shopify [all not essential, but desired]

This can be a full or part time position. It is a permanent role. We’re looking for someone who’s able to join us as soon as possible based in our London office / flagship store with the likelihood of travel to sites elsewhere.

Hours range from 24 - 38 hours per week but can be flexible and this will include weekend days. Salary is dependent on experience. 

Please send your application to eloise@thepantryunderwear.com with your CV and cover letter using the subject line: Sales Associate.  

We look forward to hearing from you ~ Pant Patrol.